Cita APA (7th ed.)

Martin, W. B. (1987). The restaurant server's guide to quality customer service: A step-by-step resource to increase your success and income as a restaurant server. Crisp Publication.

Cita Chicago (17th ed.)

Martin, William B. The Restaurant Server's Guide to Quality Customer Service: A Step-by-step Resource to Increase Your Success and Income as a Restaurant Server. Menlo Park, Calif: Crisp Publication, 1987.

Cita MLA (9th ed.)

Martin, William B. The Restaurant Server's Guide to Quality Customer Service: A Step-by-step Resource to Increase Your Success and Income as a Restaurant Server. Crisp Publication, 1987.