Martin, W. B. (1987). The restaurant server's guide to quality customer service: A step-by-step resource to increase your success and income as a restaurant server. Crisp Publication.
Chicago-Zitierstil (17. Ausg.)Martin, William B. The Restaurant Server's Guide to Quality Customer Service: A Step-by-step Resource to Increase Your Success and Income as a Restaurant Server. Menlo Park, Calif: Crisp Publication, 1987.
MLA-Zitierstil (9. Ausg.)Martin, William B. The Restaurant Server's Guide to Quality Customer Service: A Step-by-step Resource to Increase Your Success and Income as a Restaurant Server. Crisp Publication, 1987.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.