Martin, W. B. (1987). The restaurant server's guide to quality customer service: A step-by-step resource to increase your success and income as a restaurant server. Crisp Publication.
Chicago (17e ed.) BronvermeldingMartin, William B. The Restaurant Server's Guide to Quality Customer Service: A Step-by-step Resource to Increase Your Success and Income as a Restaurant Server. Menlo Park, Calif: Crisp Publication, 1987.
MLA (9e ed.) BronvermeldingMartin, William B. The Restaurant Server's Guide to Quality Customer Service: A Step-by-step Resource to Increase Your Success and Income as a Restaurant Server. Crisp Publication, 1987.
Let op: Deze citaties zijn niet altijd 100% accuraat.