How to disagree without being disagreeable getting your point across with the gentle art of verbal self-defense

Detalhes bibliográficos
Autor principal:	Elgin, Suzette Haden
Formato:	Livro
Idioma:	English
Publicado em:	New York Wiley c1997.
Assuntos:	Verbal self-defense. Interpersonal communication. Interpersonal conflict.