How to disagree without being disagreeable getting your point across with the gentle art of verbal self-defense

Bibliografische gegevens
Hoofdauteur:	Elgin, Suzette Haden
Formaat:	Boek
Taal:	English
Gepubliceerd in:	New York Wiley c1997.
Onderwerpen:	Verbal self-defense. Interpersonal communication. Interpersonal conflict.