How to disagree without being disagreeable getting your point across with the gentle art of verbal self-defense

Xehetasun bibliografikoak
Egile nagusia:	Elgin, Suzette Haden
Formatua:	Liburua
Hizkuntza:	English
Argitaratua:	New York Wiley c1997.
Gaiak:	Verbal self-defense. Interpersonal communication. Interpersonal conflict.