How to disagree without being disagreeable getting your point across with the gentle art of verbal self-defense

Detalles Bibliográficos
Autor principal:	Elgin, Suzette Haden
Formato:	Libro
Lenguaje:	English
Publicado:	New York Wiley c1997.
Materias:	Verbal self-defense. Interpersonal communication. Interpersonal conflict.