How to disagree without being disagreeable getting your point across with the gentle art of verbal self-defense

Bibliographische Detailangaben
1. Verfasser:	Elgin, Suzette Haden
Format:	Buch
Sprache:	English
Veröffentlicht:	New York Wiley c1997.
Schlagworte:	Verbal self-defense. Interpersonal communication. Interpersonal conflict.