How to disagree without being disagreeable getting your point across with the gentle art of verbal self-defense

Dades bibliogràfiques
Autor principal:	Elgin, Suzette Haden
Format:	Llibre
Idioma:	English
Publicat:	New York Wiley c1997.
Matèries:	Verbal self-defense. Interpersonal communication. Interpersonal conflict.