Understanding services management integrating marketing, organisational behaviour, operations, and human resource management

Understanding services management integrating marketing, organisational behaviour, operations, and human resource management

Bibliographic Details
Other Authors: Barnes, James G., Glynn, William J.
Resource Type: Book
Language:English
Published: Chichester Wiley c1995.
Subjects:
Service industries > Management.
Customer services > Management.
Customer services > Marketing.
Service industries > Marketing.

UP Cesar E.A. Virata School of Business (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
B-31854 HD 9980.5 U53 Regular Circulation On-Shelf

College of Home Economics (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
HE-16537 HD 9980.5 / U53 Regular Circulation On-Shelf