Service quality in hospitality organizations

Service quality in hospitality organizations

Podrobná bibliografie
Další autoři: Olsen, Michael D., Teare, Richard, Gummesson, Evert 1936-
Médium: Kniha
Jazyk:English
Vydáno: London Cassell c1996.
Témata:
Hospitality industry > Management.
Customer services > Quality control.