Are you satisfiedn citizen feedback and delivery of urban services

Detalhes bibliográficos
Autor principal:	Deichmann, Uwe
Outros Autores:	Lall, Somik V.
Formato:	Livro
Idioma:	inglês
Publicado em:	Washington, D.C. Infrastucture and Environment Development Research Group, World Bank, 2003.
Colecção:	Policy research working paper no. 3070
Assuntos:	Public utilities > India > Case studies. Consumer satisfaction > India > Case studies.