Characteristics of TQM : evidence from the RIT/USA today quality cup competition
| Glavni avtor: | |
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| Drugi avtorji: | |
| Format: | Knjiga |
| Jezik: | English |
| Izdano: |
Cambridge
National Bureau of Economic Research
1999.
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| Serija: | NBER working paper series
no.7241 |
| Teme: |