The Quest for loyalty creating value through partnership

The Quest for loyalty creating value through partnership

Bibliografski detalji
Daljnji autori: Reichheld, Frederick F.
Format: Knjiga
Jezik:English
Izdano: Boston, Mass. Harvard Business School Press c1996.
Serija:Harvard business review book series
Teme:
Customer relations.
Loyalty.
Employee loyalty.
Corporations > Investor relations.