The Quest for loyalty creating value through partnership

The Quest for loyalty creating value through partnership

Podrobná bibliografie
Další autoři: Reichheld, Frederick F.
Médium: Kniha
Jazyk:English
Vydáno: Boston, Mass. Harvard Business School Press c1996.
Edice:Harvard business review book series
Témata:
Customer relations.
Loyalty.
Employee loyalty.
Corporations > Investor relations.