The Quest for loyalty creating value through partnership

The Quest for loyalty creating value through partnership

Dades bibliogràfiques
Altres autors: Reichheld, Frederick F.
Format: Llibre
Idioma:English
Publicat: Boston, Mass. Harvard Business School Press c1996.
Col·lecció:Harvard business review book series
Matèries:
Customer relations.
Loyalty.
Employee loyalty.
Corporations > Investor relations.