Total quality service a simplified approach to using the Baldrige Award criteria

Total quality service a simplified approach to using the Baldrige Award criteria

Библиографические подробности
Главный автор: Kessler, Sheila
Формат: ‌
Язык:English
Опубликовано: Milwaukee, Wis. ASQC Quality Press c1995.
Предметы:
Total quality management > United States.
Malcolm Baldrige National Quality Award.