Total quality service a simplified approach to using the Baldrige Award criteria

Total quality service a simplified approach to using the Baldrige Award criteria

Bibliografische gegevens
Hoofdauteur: Kessler, Sheila
Formaat: Boek
Taal:English
Gepubliceerd in: Milwaukee, Wis. ASQC Quality Press c1995.
Onderwerpen:
Total quality management > United States.
Malcolm Baldrige National Quality Award.