Total quality service a simplified approach to using the Baldrige Award criteria

Total quality service a simplified approach to using the Baldrige Award criteria

Dettagli Bibliografici
Autore principale: Kessler, Sheila
Natura: Libro
Lingua:English
Pubblicazione: Milwaukee, Wis. ASQC Quality Press c1995.
Soggetti:
Total quality management > United States.
Malcolm Baldrige National Quality Award.