Total quality service a simplified approach to using the Baldrige Award criteria

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Kessler, Sheila
Formáid:	LEABHAR
Teanga:	English
Foilsithe / Cruthaithe:	Milwaukee, Wis. ASQC Quality Press c1995.
Ábhair:	Total quality management > United States. Malcolm Baldrige National Quality Award.