Total quality service how organizations use it to create a competitive advantage

Total quality service how organizations use it to create a competitive advantage

Manylion Llyfryddiaeth
Prif Awdur: Brown, Stanley A. 1946-
Fformat: Llyfr
Iaith:English
Cyhoeddwyd: Scarborough, Ont. Prentice Hall Canada c1992.
Pynciau:
Service industries > Quality control.