Managing services using technology to create value

Managing services using technology to create value

Detaylı Bibliyografya
Yazar: Davis, Mark M.
Diğer Yazarlar: Heineke, Janelle
Materyal Türü: Kitap
Dil:English
Baskı/Yayın Bilgisi: Boston McGraw-Hill/Irwin c2003.
Konular:
Service industries > Technological innovations > Management.
Value analysis (Cost control).
Customer relations > Management.