Monitoring, measuring and managing customer service

Monitoring, measuring and managing customer service

ग्रंथसूची विवरण
मुख्य लेखक: Goodman, Gary S.
स्वरूप: पुस्तक
भाषा:English
प्रकाशित: San Francisco, Calif. Jossey-Bass c2000.
विषय:
Customer services > Quality control > Handbooks, manuals, etc.
Customer services > Evaluation > Handbooks, manuals, etc.
Customer services > Management > Handbooks, manuals, etc.