The big book of customer service training games quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

The big book of customer service training games quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

Bibliographic Details
Main Author: Carlaw, Peggy
Other Authors: Deming, Vasudha Kathleen
Format: Book
Language:English
Published: New York McGraw-Hill c1999.
Subjects:
Marketing.
Management games > Problem solving.
Management games > Study and teaching.
Employees > Training of.