The big book of customer service training games quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

The big book of customer service training games quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

Bibliografski detalji
Glavni autor: Carlaw, Peggy
Daljnji autori: Deming, Vasudha Kathleen
Format: Knjiga
Jezik:English
Izdano: New York McGraw-Hill c1999.
Teme:
Marketing.
Management games > Problem solving.
Management games > Study and teaching.
Employees > Training of.