The big book of customer service training games quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

Detalles Bibliográficos
Autor Principal: Carlaw, Peggy
Outros autores: Deming, Vasudha Kathleen
Formato: Libro
Idioma:English
Publicado: New York McGraw-Hill c1999.
Subjects: