Best practices : building your business with customer-focused solutions / Robert Hiebeler, Thomas B. Kelley and Charles Ketteman.

Best practices : building your business with customer-focused solutions / Robert Hiebeler, Thomas B. Kelley and Charles Ketteman.

Detaylı Bibliyografya
Yazar: Hiebeler, Robert
Diğer Yazarlar: Kelley, Thomas B., Ketteman, Charles
Materyal Türü: Kitap
Dil:English
Baskı/Yayın Bilgisi: New York Simon & Schuster c1998.
Konular:
Customer services > Management > Case studies.
Customer services > Quality control > Case studies.
Industrial management > Case studies.