Best practices : building your business with customer-focused solutions / Robert Hiebeler, Thomas B. Kelley and Charles Ketteman.

Best practices : building your business with customer-focused solutions / Robert Hiebeler, Thomas B. Kelley and Charles Ketteman.

Xehetasun bibliografikoak
Egile nagusia: Hiebeler, Robert
Beste egile batzuk: Kelley, Thomas B., Ketteman, Charles
Formatua: Liburua
Hizkuntza:English
Argitaratua: New York Simon & Schuster c1998.
Gaiak:
Customer services > Management > Case studies.
Customer services > Quality control > Case studies.
Industrial management > Case studies.