Assessing business excellence a guide to self-assessment

Detalles Bibliográficos
Autor principal:	Porter, L. J.
Otros Autores:	Tanner, S. J.
Formato:	Libro
Lenguaje:	English
Publicado:	Oxford Butterworth/Heinemann c1996.
Materias:	Total quality management. Quality control > Standards. Self-evaluation.