Normann, R., & Ramirez, R. (1994). Designing interactive strategy: From value chain to value constellation. Wiley.
Čikaški stil citiranja (17. izdanje)Normann, Richard, i Rafael Ramirez. Designing Interactive Strategy: From Value Chain to Value Constellation. Chichester, England: Wiley, 1994.
MLA način citiranja (9. izdanje)Normann, Richard, i Rafael Ramirez. Designing Interactive Strategy: From Value Chain to Value Constellation. Wiley, 1994.
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