The service/quality solution : using service management to gain competitive advantage
| Autor Principal: | |
|---|---|
| Formato: | Libro |
| Idioma: | English |
| Publicado: |
Milwaukee, Wisc.
ASQC
c1994
|
| Subjects: |
| Autor Principal: | |
|---|---|
| Formato: | Libro |
| Idioma: | English |
| Publicado: |
Milwaukee, Wisc.
ASQC
c1994
|
| Subjects: |