The service management course cases and readings

The service management course cases and readings

Bibliografski detalji
Glavni autor: Sasser, W. Earl
Daljnji autori: Hart, Christopher W. L., Heskett, James L.
Format: Knjiga
Jezik:English
Izdano: New York, N.Y. Free Press c1991.
Teme:
Service industries > Management > Case studies.