Design and management of service processes keeping customers for life
Huvudupphovsman: | |
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Resource Type: | Bok |
Språk: | English |
Publicerad: |
Reading, Mass.
Addison-Wesley
1996.
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Serie: | Engineering process improvement series
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Ämnen: |
College of Architecture (UP Diliman)
Accession # | Call # | Volume/Part# | Copy # | Collection | Circulation Type | Circulation Status |
---|---|---|---|---|---|---|
AR-4147 | HF 5415.5 R35 | Regular Circulation | On-Shelf |