Total quality service principles, practices, and implementation

Total quality service principles, practices, and implementation

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Xehetasun bibliografikoak
Egile nagusia: Stamatis, D. H. 1947-
Formatua: Liburua
Hizkuntza:English
Argitaratua: Delray Beach, Fla. St. Lucie Press c1996.
Gaiak:
Customer services > Quality control.