On great service a framework for action

On great service a framework for action

Detaylı Bibliyografya
Yazar: Berry, Leonard L. 1942-
Materyal Türü: Kitap
Dil:English
Baskı/Yayın Bilgisi: New York Free Press c1995.
Konular:
Customer services > Quality control.
Customer services > Management > United States > Case studies.