AMA handbook for customer satisfaction

AMA handbook for customer satisfaction

Bibliographic Details
Main Author: Dutka, Alan
Corporate Author: American Marketing Association
Resource Type: Book
Language:English
Published: Lincolnwood, Ill. NTC Business Books c1994.
Subjects:
Consumers > Research.
Consumer satisfaction > Research.

Asian Institute of Tourism (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
AIT-5083 HF 5415.3 D88 Regular Circulation On-Shelf
AIT-5662 HF 5415.3 D88 Regular Circulation On-Shelf