World-class service

Detaylı Bibliyografya
Yazar:	Shames, Germaine W.
Materyal Türü:	Kitap
Dil:	English
Baskı/Yayın Bilgisi:	Yarmouth, Maine Intercultural Press. c1989.
Konular:	Service industries > Marketing. Hospitality industry. Service industries > Personnel management.