Identification and evaluation of those components of tourism services which have a bearing on tourist satisfaction and which can be regulated, and state measures to ensure adequate quality of tourism services.
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| Формат: | |
| Язык: | English |
| Опубликовано: |
Madrid
The Organization
1983.
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| Серии: | Publications/World Tourism Organization
no. 16 |
| Предметы: |