Identification and evaluation of those components of tourism services which have a bearing on tourist satisfaction and which can be regulated, and state measures to ensure adequate quality of tourism services.
| מחבר תאגידי: | |
|---|---|
| פורמט: | ספר | 
| שפה: | English | 
| יצא לאור: | Madrid
          The Organization
    
        1983. | 
| סדרה: | Publications/World Tourism Organization
              no. 16 | 
| נושאים: |