SERVQUAL model assessing the influence of service quality on customer satisfaction among prepaid SIM users in Baguio City

Bibliografische gegevens
Hoofdauteurs:	Leodones, Arianne Mae M. (Auteur), Toldanes, Karla Mae O. (Auteur)
Formaat:	Thesis
Taal:	Engels
Onderwerpen:	Smart cards > Philippines > Baguio City. SERVQUAL (Service quality framework) Consumer satisfaction > Philippines > Baguio City.