SERVQUAL model assessing the influence of service quality on customer satisfaction among prepaid SIM users in Baguio City

SERVQUAL model assessing the influence of service quality on customer satisfaction among prepaid SIM users in Baguio City

Detalles Bibliográficos
Main Authors: Leodones, Arianne Mae M. (Author), Toldanes, Karla Mae O. (Author)
Formato: Thesis
Idioma:English
Subjects:
Smart cards > Philippines > Baguio City.
SERVQUAL (Service quality framework)
Consumer satisfaction > Philippines > Baguio City.