Improving local governance and pro-poor service delivery citizen report card learning tool kit.

A tool used to provide feedback on government service quality to improve the delivery of public services.

Библиографические подробности

Корпоративные авторы:	Asian Development Bank, Asian Development Bank. Institute
Формат:	Electronic Resource
Язык:	English
Опубликовано:	Manila, Philippines, Tokyo, Japan Asian Development Bank Asian Development Bank Institute c2005.
Предметы:	Public administration > Citizen participation. Civil service > Administration. Local government > Citizen participation. Total quality management.