Satisfying internal customers first a practical guide to improving internal and external customer satisfaction
| 1. autor: | |
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| Kolejni autorzy: | |
| Format: | Książka |
| Język: | angielski |
| Wydane: |
Irvine, Calif.
Richard Chang Associates
c1994.
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| Seria: | Quality improvement series
Practical guidebook |
| Hasła przedmiotowe: |