Measuring customer satisfaction survey design, use, and statistical analysis methods
| Egile nagusia: | |
|---|---|
| Formatua: | Liburua |
| Hizkuntza: | English |
| Argitaratua: |
Milwaukee, Wis.
ASQC Quality Press
c1998.
|
| Edizioa: | 2nd ed. |
| Gaiak: |