APA (7th ed.) Citation

Orand, B. (2013). Foundations of IT service management: With ITIL 2011 (Second Edition.). ITILyaBrady.

Chicago Style (17th ed.) Citation

Orand, Brady. Foundations of IT Service Management: With ITIL 2011. Second Edition. [California]: ITILyaBrady, 2013.

MLA (9th ed.) Citation

Orand, Brady. Foundations of IT Service Management: With ITIL 2011. Second Edition. ITILyaBrady, 2013.

Warning: These citations may not always be 100% accurate.