Orand, B. (2013). Foundations of IT service management: With ITIL 2011 (Second Edition.). ITILyaBrady.
Citación estilo ChicagoOrand, Brady. Foundations of IT Service Management: With ITIL 2011. Second Edition. [California]: ITILyaBrady, 2013.
Cita MLAOrand, Brady. Foundations of IT Service Management: With ITIL 2011. Second Edition. ITILyaBrady, 2013.
Warning: These citations may not always be 100% accurate.