Foundations of IT service management with ITIL 2011

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Orand, Brady
Formáid:	LEABHAR
Teanga:	English
Foilsithe / Cruthaithe:	[California] ITILyaBrady c2013.
Eagrán:	Second Edition.
Ábhair:	Computer industry > Customer services.