Crucial conversations tools for talking when stakes are high

Detaylı Bibliyografya
Diğer Yazarlar:	Patterson, Kerry, 1946-
Materyal Türü:	Kitap
Dil:	English
Baskı/Yayın Bilgisi:	New York McGraw-Hill c2002.
Konular:	Interpersonal communication. Interpersonal relations. Communication. Interpersonal Relations.