Crucial conversations tools for talking when stakes are high

Manylion Llyfryddiaeth
Awduron Eraill:	Patterson, Kerry, 1946-
Fformat:	Llyfr
Iaith:	English
Cyhoeddwyd:	New York McGraw-Hill c2002.
Pynciau:	Interpersonal communication. Interpersonal relations. Communication. Interpersonal Relations.