Work-family conflict, work stress and coping strategies among selected call center agents

This is a descriptive study aimed to determine the work-family conflict, work stress and coping strategies of call center agents. Results showed that call center agents have a good balance relationship between work and family but high working stress.

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας: Emor, Jaeza G.
Άλλοι συγγραφείς: Quijada, Catherine L.
Μορφή: Thesis
Γλώσσα:English
Έκδοση: 2009.
Θέματα: