Kotler, P., Bowen, J., & Makens, J. C. (2003). Marketing for hospitality and tourism (3rd ed.). Pearson Education South Asia Pte Ltd.
Cita Chicago (17th ed.)Kotler, Philip, John Bowen, i James C. Makens. Marketing for Hospitality and Tourism. 3rd ed. Singapore: Pearson Education South Asia Pte Ltd, 2003.
Cita MLA (9th ed.)Kotler, Philip, et al. Marketing for Hospitality and Tourism. 3rd ed. Pearson Education South Asia Pte Ltd, 2003.
Atenció: Aquestes cites poden no estar 100% correctes.