Cita APA (7th ed.)

Kotler, P., Bowen, J., & Makens, J. C. (2003). Marketing for hospitality and tourism (3rd ed.). Pearson Education South Asia Pte Ltd.

Cita Chicago (17th ed.)

Kotler, Philip, John Bowen, i James C. Makens. Marketing for Hospitality and Tourism. 3rd ed. Singapore: Pearson Education South Asia Pte Ltd, 2003.

Cita MLA (9th ed.)

Kotler, Philip, et al. Marketing for Hospitality and Tourism. 3rd ed. Pearson Education South Asia Pte Ltd, 2003.