Citazione Stile APA (7a Edizione)

Martin, W. B. (1987). The restaurant server's guide to quality customer service. Crisp Pub.

Citazione stile Chigago Style (17a edizione)

Martin, William B. The Restaurant Server's Guide to Quality Customer Service. Menlo Park, Calif: Crisp Pub, 1987.

Citatione MLA (9a ed.)

Martin, William B. The Restaurant Server's Guide to Quality Customer Service. Crisp Pub, 1987.