APA (7th ed.) Citation

Martin, W. B. (1987). The restaurant server's guide to quality customer service. Crisp Pub.

Chicago Style (17th ed.) Citation

Martin, William B. The Restaurant Server's Guide to Quality Customer Service. Menlo Park, Calif: Crisp Pub, 1987.

MLA (9th ed.) Citation

Martin, William B. The Restaurant Server's Guide to Quality Customer Service. Crisp Pub, 1987.