Service operations management

Detalhes bibliográficos
Main Authors:	Johnston, Robert (Author), Shulver, Michael (Author), Slack, Nigel (Author), Clark, Graham (Author)
Formato:	Livro
Idioma:	inglês
Publicado em:	Harlow, England Pearson Education Limited 2021.
Edição:	Fifth edition.
Assuntos:	Service industries > Management.