Cita APA (7th ed.)

Chaffey, D. (2009). E-business and e-commerce management: Strategy, implementation and practice (4th ed.). FT Prentice Hall.

Cita Chicago (17th ed.)

Chaffey, Dave. E-business and E-commerce Management: Strategy, Implementation and Practice. 4th ed. Harlow, England, New York: FT Prentice Hall, 2009.

Cita MLA (9th ed.)

Chaffey, Dave. E-business and E-commerce Management: Strategy, Implementation and Practice. 4th ed. FT Prentice Hall, 2009.